Training

Training

The AirBorne Cruise Training Center teaches selected crew the skills and attitudes that will empower and prepare them for their new responsibilities onboard. The right training is a win-win for both the cruise line and the crew– enabling crew to meet and exceed guest expectations, win repeat guests, bring in higher revenues, and get promoted more quickly. We aim to provide training that is equivalent to onboard training, at an affordable cost to both our clients and crew.

Our facilities, equipment and syllabus were designed in coordination with AIDA Cruises to simulate their actual ship environments, and include:

  • Restaurant & Bar Section
  • Culinary Galley Section
  • Galley Utility Section
  • Housekeeping Mock Stateroom
  • Computer Lab - for online learning and testing
  • 3 Classrooms
    (Each with a 20-student seating capacity and audio/visual systems)

our faculty

our faculty

Conrad

Mollan

Food & Beverage Service

Augustine

Lobo

Culinary

Olaf

Lobo

Housekeeping

Gazella

Britto

Customer Service & HACCP

Jay H.

Shroff

HACCP

None

Conrad

Mollan

Food & Beverage Service

Augustine

Lobo

Culinary

Olaf

Lobo

Housekeeping

Gazella

Britto

Customer Service & HACCP

Jay H.

Shroff

HACCP

  • 11 years experience in 5 star hotels.
  • 20 years of cruise line experience.
  • Began his career as a waiter at The Taj Mahal Inter Continental Hotel, Mumbai.
  • Joined Costa Crociere 1992 as an Assistant Waiter.
  • Worked his way up the ranks to the post of 2nd Maitre D’ with Costa Crociere until his retirement from cruise lines in 2012.
  • Attended Johnson & Wales training program of the 21st century Manager for Costa.
  • Certified trainer for AIDA cruises.
None

Conrad

Mollan

Food & Beverage Service

Augustine

Lobo

Culinary

Olaf

Lobo

Housekeeping

Gazella

Britto

Customer Service & HACCP

Jay H.

Shroff

HACCP

  • Diploma from the Institute of Hotel Management and Catering Technology, Dadar, Mumbai.
  • Began his career at the Taj Mahal Palace Hotel, Colaba, Mumbai.
  • Served in the pre-opening team for the first exclusive Leisure Club in Dubai (in collaboration with Rank Leisure of the UK), where he worked for 10 yrs.
  • 17-years experience in the Cruise Industry - worked his way up to the position of Executive Chef.
  • Worked onboard Carnival, Royal Caribbean, Cunard, Costa, Classic International and Disney Cruise Line.
  • During his Cruise Line career he was involved in the development and execution of new menus.
  • Conducted USPH trainings on board various vessels.
  • Certified trainer for AIDA cruises.
None

Conrad

Mollan

Food & Beverage Service

Augustine

Lobo

Culinary

Olaf

Lobo

Housekeeping

Gazella

Britto

Customer Service & HACCP

Jay H.

Shroff

HACCP

  • Diploma from the Institute of Hotel Management and Catering Technology, Pune.
  • Began his career with the Leela Beach Resort, Goa.
  • 7 years experience with five star hotels.
  • 2 years with P&O Cruises, promoted to Supervisor in the Rooms Division and Guest Relations.
  • 7 years with Disney Cruise Line, ultimately in the position of Executive Housekeeper.
  • Certified trainer for AIDA Cruises.
None

Conrad

Mollan

Food & Beverage Service

Augustine

Lobo

Culinary

Olaf

Lobo

Housekeeping

Gazella

Britto

Customer Service & HACCP

Jay H.

Shroff

HACCP

  • Graduate in Nutrition and Dietetics.
  • Diploma in Advanced Network Centered Computing.
  • 6 years teaching experience, including 2 years as a lecturer and instructor at the Institute of Hotel Management and Catering Technology, Goa, where she taught Food Production and Patisserie, Communication, Hygiene and Sanitation.
  • Conducted Customer Service, Situation Handling and Communication Skills training sessions at various 4/5 star hotels in Goa.
  • Trainer for AIDA cruises.
  • Trainer for Costa Crociere.
  • Certified HACCP trainer for onboard food operators.
None

Conrad

Mollan

Food & Beverage Service

Augustine

Lobo

Culinary

Olaf

Lobo

Housekeeping

Gazella

Britto

Customer Service & HACCP

Jay H.

Shroff

HACCP

  • 32 Years Experience in the Shipping Industry, including serving as a General Manager (Operations) with divisions of Parekh Marine Group and J.M. Baxi & Co.
  • Deck & Engine Trainer for AIDA Cruises.
  • Certified HACCP Trainer by Royal Institute of Naval Architect (RINA).