In the cruise line industry, both passengers and crew come from many different countries and speak various languages, but English is the common language for all. Crewmembers must therefore speak English fluently to communicate effectively with both passengers and fellow crew-members. English is also the language used for safety procedures. Some cruise lines require candidates to pass an online English language test (the required passing score depends on your position on board).

The successful cruise line look is well-groomed, and includes dressing in a professional manner, wearing appropriate hairstyles, jewelry, and makeup, and always being ready to smile! For many positions and companies visible tattoos and extra piercings are not allowed, and they may need to be covered or removed. Being physically fit and maintaining a good BMI will help you to have the stamina to cope with the demands of the job.

Systems onboard cruise ships are very different than those on land, and they generally handle much larger volumes of guests. It also takes time to get used to ship life. This is why prior cruise line experience is generally required for managerial positions. The good news is that promotions are based on performance, not seniority, so if you are talented, hard-working, eager to learn and a good team player with a positive attitude, then you will be able to rise up the hierarchy quickly.

Application Process  
We recruit for all onboard departments, including: Culinary, Housekeeping, Bar, Restaurant, Front Office, Deck, Engine, Hotel, Casino, Photography, Retail and Spa.

When a vacancy becomes available that matches your qualifications, one of our recruiters will contact you (by SMS, email or phone) to schedule a pre-screening interview. If we do not have any suitable openings available for you, we will try to inform you by email. However, we are not always able to inform all candidates of their application status on a regular basis, so you may also check the status of your application by logging in via the login button on the top of this page.

On receipt of any information or documents from a ship-owner, applicant, or seafarer, Airborne will treat it as privileged information and we will not disclose/share this information with any third party, neither in part nor in whole, without the permission of the ship-owner, applicant or seafarer. However, if required by a Court of Law or any other legal authority, Airborne will provide the information after receiving a written legal request.

In our interviews, we aim to assess whether or not you are a good fit for the job by evaluating your experience, qualifications, and motivations. We may also ask you to complete a basic English test, and, for some positions, a subject test to assess you professional knowledge. Based on the results of the interview, tests, and verification of work references, we will decide whether or not to short-list you for final interviews with a client. If you require improvement in some area, we will advise you.

As part of our prescreening process, we verify applicants’ work experience to ensure that the crew who we recommend to our clients have the required experience for the position. At your prescreening interview, you are required to provide a minimum of one, but preferably two, verifiable references for prior work experience. We require at least one form of written verification (including dates) for each company reference. These can include: letter of reference, employment contract, confirmation letter, recent performance review and/or pay slip. We will also ask for the names and contact details of your references.

Airborne's application and placement process is free of cost and open to all genuine candidates (MLC 2006 compliant)

Airborne has not authorized any person or agency to act on our behalf, and will not consider any applications submitted by any other agents.

Joining Process and Requirements  
We advise you to continue in your present job until:

1) you have been assigned a joining date, and
2) you have passed your pre-employment medical, and
3) you have obtained your visa(s).

Sometimes, due to fewer openings onboard than expected, assignment of a joining date can be delayed. Also, if your visa or medical are not approved, then your embarkation will be postponed.

Pre-embarkation requirements and costs vary depending on the company and generally include medicals, police background check, seaman’s book (CDC), STCW certification, etc. Airborne’s crew managers will explain the joining process and all costs to you in advance. You will generally pay the service provider directly (e.g. you will pay the doctor’s clinic for your medical, the maritime institute for your STCW courses, etc.). Official receipts will be issued for all payments. Your employer will reimburse your visa fees.

Yes. We will assist you with obtaining all required documentation. Because we are a government-recognized recruiting agency, we are registered with the US Consulate, and we are familiar with the procedures of the relevant Indian agencies and foreign consulates, we are well-placed to advise and assist you with your visa applications and other documentation (including police clearance, medical, STCW training, etc.).

Pre-employment medical evaluations need to be completed only at an authorized medical clinic and in accordance with the requirements of DG Shipping, MLC 2006 and the cruise line company. Airborne will give you a list of approved doctors in your area.

Your job offer is contingent on your ability to meet all of the embarkation requirements. Some selected crew are not able to join due to visa rejections or medical problems. If you keep us informed of your situation, you may reapply for the visa or take as much time as needed to get medically fit.

STCW certificates are basic safety training certificates that you get after completing approved safety courses. We will advise you on which certificates you require for your position and company, and we can assist you with the process of registering for a course, if you require. Before confirming you for a joining date, we will verify that you hold all of the STCW certificates that are required for your position and that they are authentic and issued by a Directorate General of Shipping approved maritime institute.

Life Onboard  
The length of cruise line contracts depends on the company and the position. Generally they are between 6 and 10 months, with a vacation of approximately 2 months between contracts. There is some degree of flexibility in the length of vacations, as long as you follow the procedures and stay in touch with your manning agency and the company. Contracts are renewable, based on your performance.

While you are on the ship, you are covered by the ship’s insurance, and a fully equipped medical center on board will provide treatment free of cost. In case of a serious illness or injury, the company will arrange for your hospitalization in a port or fly you back home and pay for your treatment in your home country. When you are medically fit, you will be able to return to your job onboard.

While onboard, your food, accommodation and medical care are provided, free of cost, by the company. This gives you an opportunity to save most of your earnings if you choose to do so.

There are crew galleys and cafeterias serving a variety of cuisines to the tastes of crew members of different nationalities.

Yes, depending on your duty roster (some crew have to be on duty even when in port) you are free to visit the ports of call during your off-duty hours, subject to local immigration laws.

Each company has documented rules and regulations onboard, and it is very important that you read, understand and follow them. Cruise lines have a zero-tolerance policy towards anti-social behavior like physical aggression, excessive consumption of alcohol, sexual harassment and racism. They also follow a zero-tolerance policy on illegal drugs. If drugs are found in your possession, you will lose your job and will be disembarked immediately. You may even face criminal charges. For any infraction onboard, the cruise lines have documented procedures for holding a hearing and taking disciplinary action.